Process
Six stages, and you know where you are in all of them.
The job of a process is to kill the fear of paying and then hearing nothing for weeks. This one is built so that at every stage you have something in your hands.
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01Before the estimate
Discovery
A call or a WhatsApp conversation about how your business actually runs — what you sell, who will use the system, and what is breaking now. I ask the questions that change the build, not a generic brief form.
You receiveA clear written summary of what you need, and an honest view of whether I am the right person to build it.
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02Before any payment
Strategy & proposal
The solution written down: what it does, what it does not do, how many screens and pages, and what it connects to. Scope, deliverables, timeline and price all in one document.
You receiveA written scope, a fixed price and a timeline — agreed before any money changes hands.
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03You approve the look first
Design
Screens designed before anything is built, so you approve the look and the flow rather than imagining them. Changes at this stage are part of the process, not an extra invoice.
You receiveDesigns of the key screens, and revisions until they are right.
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04Updates as it is built
Development
I build it myself — the website, the web application, the integrations or the business system. Progress updates go out as sections are completed, so you never have to chase for one.
You receiveA preview link you can open at any time, and updates without asking for them.
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05Before it goes live
Testing & refinement
Tested across phones, tablets and desktop browsers, on real devices rather than only in a simulator. Issues fixed and the details refined until it behaves the same everywhere.
You receiveA build that works on the phone your customers actually use, and your feedback acted on.
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06Yours to run
Launch & handover
Domain, hosting and deployment set up in accounts registered in your name. Then a walkthrough of how to use and update it, so the system is not dependent on me being available.
You receiveThe live site or system, the files and credentials, and a handover walkthrough. You own all of it.
How working with me works
No surprises, at any stage.
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Direct communication
You message me, not an account manager.
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Clear scope before payment
Written scope and fixed price, agreed before work starts.
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Transparent progress
Preview links and updates as sections are completed.
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Revisions built in
Changes during the design stage are part of the process, not an extra invoice.
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You own everything
The website, the code, the designs and the content are yours on final handover.
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Domain & hosting handled
Setup and deployment done for you, in your own accounts.
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Handover walkthrough
A recorded or live walkthrough of how to use and update it.
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Support after launch
A defined support window after launch, with ongoing support available if you want it.
You always know what stage we’re at, and you can message me directly at any point.